Customer Care
Delivery & Returns
Everything you need to know about how your order reaches you — and what to do if something needs to go back.
Island-wide delivery
We deliver across Sri Lanka. Orders are dispatched within 1–2 business days of confirmation.
Delivery time
Colombo & suburbs typically arrive within 2–3 business days. Other areas may take 3–5 business days depending on courier coverage.
Delivery fees
Shipping costs are calculated at checkout based on your delivery address and order size.
Order tracking
Once your order ships, you’ll receive tracking details by email so you can follow it every step of the way.
Need to return or exchange something?
Read our full refund & return policy and submit a request — we’ll email you with next steps.