Refund & Return Policy

We accept returns and refunds if a product is delivered to you damaged. You must notify us the same day your order is delivered, with proof of the damaged item.

To be eligible for a return, your item must be in the same condition you received it, in its original packaging.

Depending on the case, we may fully refund, partially refund, or issue a discount code for a future purchase.

Once your return is received and inspected, we’ll email you to confirm we’ve received it, and let you know whether your refund is approved.

Refunds can be issued back to your original payment method, or as a discount code for future purchases.

If approved, your refund will be processed and a credit applied to your original payment method within a few business days — the exact timeframe will be shared by email.

Check your bank account again first — refunds typically post within 3–7 working days.

Then contact your credit card company; it can take time before a refund is officially posted.

Next, contact your bank — there’s often processing time before a refund appears.

Still missing? Email us at zyamodest.lk@gmail.com and we’ll help track it down.

Only regular-priced items are eligible for a refund — sale items cannot be refunded.

We only replace items if they’re defective or damaged. Need to exchange for the same item? Email zyamodest.lk@gmail.com and we’ll walk you through the process.

You’re responsible for your own shipping costs when returning an item for exchange (this doesn’t apply to damaged or incorrect items). Shipping costs are non-refundable, and if you receive a refund, return shipping will be deducted from it.

Delivery time for your exchanged product to reach you may vary depending on your location.